Terms of service

Last updated: October 5, 2026

1. About these terms

These terms govern your use of www.toyouthwear.com and purchases from Toyouth, operated by Toyouth Collective LLC. Our business and contact details are in our Legal notice and Contact information. Our Shipping policy, Return and refund policy and Privacy policy explain the corresponding parts of the service. Please read them together and retain a copy of the terms applicable when you order.

Mandatory consumer protections prevail over any inconsistent provision. A specific term disclosed for your purchase at checkout takes precedence over general information where lawful; no such term removes rights that cannot be excluded.

2. Shopping and account information

To place an order, you must be legally capable of entering a purchase contract or have the involvement of a parent or guardian with that capacity. Provide accurate contact, payment and delivery details and use a payment method you are authorised to use. Keep access to your customer account secure and notify us of suspected unauthorised use.

3. Products, options and availability

Read the selected product's description, size chart, available colour and size options, and care information before ordering. A product sold as a set includes only the pieces identified in its listing. Photographs can show styling garments or accessories that are not included. Screen settings and lighting can affect how colours appear, but this does not excuse materially inaccurate descriptions or remove your rights if goods are not as described.

Availability may change while an order is being processed. If we cannot supply an item, we will notify you and refund any payment for the unavailable item unless you agree to an alternative. We will not replace it with a different product without your agreement.

4. Prices, payments and ordering

The product price and checkout currency are shown on the website. Delivery charges, applicable taxes, duties and available payment methods are displayed during checkout before you submit the order. Review the total and delivery address carefully. Your bank may apply its own currency-conversion or payment charges.

Submitting an order is a request to purchase the selected goods. An initial order-received email confirms receipt of that request. Acceptance and fulfilment are confirmed through subsequent order processing or dispatch communications, subject to any mandatory rules that govern contract formation. Payment authorisation or collection does not allow us to retain payment for goods we will not supply.

For a material pricing error, suspected unauthorised payment or inability to fulfil, we will contact you as appropriate, explain any cancellation and promptly refund amounts due. We will not retrospectively increase an accepted order's price without your agreement. Promotions apply only according to their terms and do not reduce statutory consumer protections.

5. Delivery and international orders

We dispatch orders within 5 business days after payment is received. Dispatch is separate from delivery: carrier transit time is additional and depends on the destination and selected service. See our Shipping policy for processing, estimates and your rights if an order is delayed.

We currently deliver to the United States and 27 other supported countries and regions, listed in our Shipping policy. Delivery services and costs depend on the address and the options available at checkout. The shipping policy explains delivery estimates, tracking, delays and customs handling.

For international orders handled through Shopify Managed Markets, the checkout may identify Global-e as merchant of record and provide its transaction terms. Those disclosures explain the contracting arrangements for the relevant order. Contact Toyouth if you need help understanding or resolving an order issue.

6. Cancellations, returns and refunds

Our standard return-request period is 14 days after delivery. The buyer pays return postage for non-quality returns. We cover reasonable return postage for faulty, damaged on arrival or incorrectly supplied goods, and we do not charge a restocking fee. Our Return and refund policy provides the full process, item-condition requirements, refund treatment and statutory exceptions. Nothing here shortens a mandatory withdrawal period or limits remedies for defective goods.

7. Privacy and Shopify services

Our store is hosted by Shopify. Shopify processes personal information when you visit or buy from the store, including to provide services using information about interactions with this store, other merchants and Shopify. Information is shared with Shopify and relevant service providers, which may be located in other countries. Our Privacy policy explains these activities, the enabled Shopify Network Intelligence services, your choices and how to exercise your rights. See also Shopify's Consumer Privacy Policy.

8. Lawful use and website content

Do not use this website for fraud, unlawful activity, infringement, abusive communications, malicious code, unauthorised access or interference with its operation. We may restrict access reasonably necessary to address such conduct. A restriction does not extinguish valid order, refund or statutory obligations.

Content is protected as described in our Legal notice. Third-party links are provided for their stated purpose; third-party services have their own terms. Review those terms before using an optional external service.

9. Responsibility and legal protections

We aim to keep product and service information accurate and to provide the service with reasonable care. We may correct errors or temporarily interrupt access for maintenance, but an update does not remove obligations for an existing order. We do not exclude responsibility for fraud, deliberate misconduct, personal injury where liability cannot lawfully be excluded, or any mandatory quality guarantee or consumer remedy.

Delays or events outside our reasonable control do not remove rights to notification, cancellation, refund or other remedies under applicable law. We will take reasonable steps to resolve fulfilment problems. No blanket “all sales final”, compulsory store-credit or waiver of non-excludable liability applies.

10. Questions, disputes and updates

Contact info@toyouthwear.com with the relevant order details and the remedy you seek so we can investigate. You may also exercise available rights through a competent consumer authority or court. These terms do not require arbitration, waive class-action rights or deprive you of mandatory protections in your place of residence.

We may update these terms for future use of the website. The revised date will appear at the top. An update will not retrospectively reduce the rights attached to a purchase already made. If a provision is unenforceable, the remaining provisions apply to the extent lawful.